Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 15733
VM0015733Membermember15733@example.test · +601110015733 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
391
Current loyalty balance
Lifetime Spend
RM 489
Across 6 visits
Total Visits
6
Since 2026-02-01
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
160d
2026-05-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
391 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 9
Outlet purchase
2026-04-20 · Member activity · RM 57.75
App session
2026-04-08 · OPLUMO Outlet 9
Points credited
2026-03-27 · Member activity · RM 65.45
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 9
Outlet purchase
2026-03-03 · Member activity · RM 73.15
Points credited
2026-02-19 · OPLUMO Outlet 9
Outlet purchase
2026-02-07 · Member activity · RM 80.85