Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01572
VM0001572Goldmember1572@example.test · +601110001572 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,663
Current loyalty balance
Lifetime Spend
RM 5,830
Across 33 visits
Total Visits
33
Since 2024-10-24
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
139d
2026-05-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,663 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 9
Outlet purchase
2026-05-11 · Member activity · RM 111.00
App session
2026-04-29 · OPLUMO Outlet 9
Points credited
2026-04-17 · Member activity · RM 125.80
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 9
Outlet purchase
2026-03-24 · Member activity · RM 140.60
Points credited
2026-03-12 · OPLUMO Outlet 9
Outlet purchase
2026-02-28 · Member activity · RM 155.40