Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 15715
VM0015715Membermember15715@example.test · +601110015715 · Preferred outlet: OPLUMO Outlet 8
WeekendApp User
Consent Status
Opted Out
Points Balance
624
Current loyalty balance
Lifetime Spend
RM 781
Across 15 visits
Total Visits
15
Since 2025-12-19
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
624 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 8
Outlet purchase
2026-08-16 · Member activity · RM 31.50
App session
2026-08-04 · OPLUMO Outlet 8
Points credited
2026-07-23 · Member activity · RM 35.70
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 8
Outlet purchase
2026-06-29 · Member activity · RM 39.90
Points credited
2026-06-17 · OPLUMO Outlet 8
Outlet purchase
2026-06-05 · Member activity · RM 44.10