Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 15709
VM0015709Silvermember15709@example.test · +601110015709 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,866
Current loyalty balance
Lifetime Spend
RM 2,333
Across 42 visits
Total Visits
42
Since 2024-06-22
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
101d
2026-06-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,866 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 2
Outlet purchase
2026-06-18 · Member activity · RM 50.25
App session
2026-06-06 · OPLUMO Outlet 2
Points credited
2026-05-25 · Member activity · RM 56.95
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 2
Outlet purchase
2026-05-01 · Member activity · RM 63.65
Points credited
2026-04-19 · OPLUMO Outlet 2
Outlet purchase
2026-04-07 · Member activity · RM 70.35