Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15708
VM0015708Membermember15708@example.test · +601110015708 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
702
Current loyalty balance
Lifetime Spend
RM 878
Across 18 visits
Total Visits
18
Since 2025-09-29
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
69d
2026-08-01
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
702 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 1
Outlet purchase
2026-07-20 · Member activity · RM 44.25
App session
2026-07-08 · OPLUMO Outlet 1
Points credited
2026-06-26 · Member activity · RM 50.15
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 1
Outlet purchase
2026-06-02 · Member activity · RM 56.05
Points credited
2026-05-21 · OPLUMO Outlet 1
Outlet purchase
2026-05-09 · Member activity · RM 61.95