Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 15703
VM0015703Goldmember15703@example.test · +601110015703 · Preferred outlet: OPLUMO Outlet 13
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,933
Current loyalty balance
Lifetime Spend
RM 3,667
Across 21 visits
Total Visits
21
Since 2025-08-31
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
44d
2026-08-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,933 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 13
Outlet purchase
2026-08-14 · Member activity · RM 109.50
App session
2026-08-02 · OPLUMO Outlet 13
Points credited
2026-07-21 · Member activity · RM 124.10
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 13
Outlet purchase
2026-06-27 · Member activity · RM 138.70
Points credited
2026-06-15 · OPLUMO Outlet 13
Outlet purchase
2026-06-03 · Member activity · RM 153.30