Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15696
VM0015696Membermember15696@example.test · +601110015696 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted Out
Points Balance
162
Current loyalty balance
Lifetime Spend
RM 203
Across 4 visits
Total Visits
4
Since 2026-04-23
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
115d
2026-06-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
162 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 6
Outlet purchase
2026-06-04 · Member activity · RM 46.50
App session
2026-05-23 · OPLUMO Outlet 6
Points credited
2026-05-11 · Member activity · RM 52.70
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 6
Outlet purchase
2026-04-17 · Member activity · RM 58.90
Points credited
2026-04-05 · OPLUMO Outlet 6
Outlet purchase
2026-03-24 · Member activity · RM 65.10