Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 15693
VM0015693Goldmember15693@example.test · +601110015693 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,272
Current loyalty balance
Lifetime Spend
RM 4,091
Across 32 visits
Total Visits
32
Since 2025-03-10
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,272 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 3
Outlet purchase
2026-09-07 · Member activity · RM 105.00
App session
2026-08-26 · OPLUMO Outlet 3
Points credited
2026-08-14 · Member activity · RM 119.00
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 3
Outlet purchase
2026-07-21 · Member activity · RM 133.00
Points credited
2026-07-09 · OPLUMO Outlet 3
Outlet purchase
2026-06-27 · Member activity · RM 147.00