Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 15676
VM0015676Silvermember15676@example.test · +601110015676 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,690
Current loyalty balance
Lifetime Spend
RM 2,113
Across 27 visits
Total Visits
27
Since 2025-01-13
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
166d
2026-04-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,690 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 3
Outlet purchase
2026-04-14 · Member activity · RM 57.75
App session
2026-04-02 · OPLUMO Outlet 3
Points credited
2026-03-21 · Member activity · RM 65.45
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 3
Outlet purchase
2026-02-25 · Member activity · RM 73.15
Points credited
2026-02-13 · OPLUMO Outlet 3
Outlet purchase
2026-02-01 · Member activity · RM 80.85