Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 15663
VM0015663Silvermember15663@example.test · +601110015663 · Preferred outlet: OPLUMO Outlet 7
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
977
Current loyalty balance
Lifetime Spend
RM 1,222
Across 7 visits
Total Visits
7
Since 2026-06-11
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
977 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 7
Outlet purchase
2026-09-15 · Member activity · RM 130.50
App session
2026-09-03 · OPLUMO Outlet 7
Points credited
2026-08-22 · Member activity · RM 147.90
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 7
Outlet purchase
2026-07-29 · Member activity · RM 165.30
Points credited
2026-07-17 · OPLUMO Outlet 7
Outlet purchase
2026-07-05 · Member activity · RM 182.70