Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 15644
VM0015644Membermember15644@example.test · +601110015644 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
280
Current loyalty balance
Lifetime Spend
RM 351
Across 2 visits
Total Visits
2
Since 2026-08-26
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
26d
2026-09-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
280 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 5
Outlet purchase
2026-09-01 · Member activity · RM 112.50
App session
2026-08-20 · OPLUMO Outlet 5
Points credited
2026-08-08 · Member activity · RM 127.50
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 5
Outlet purchase
2026-07-15 · Member activity · RM 142.50
Points credited
2026-07-03 · OPLUMO Outlet 5
Outlet purchase
2026-06-21 · Member activity · RM 157.50