Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 15641
VM0015641Silvermember15641@example.test · +601110015641 · Preferred outlet: OPLUMO Outlet 2
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,522
Current loyalty balance
Lifetime Spend
RM 1,903
Across 38 visits
Total Visits
38
Since 2024-06-22
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
173d
2026-04-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,522 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 2
Outlet purchase
2026-04-07 · Member activity · RM 45.75
App session
2026-03-26 · OPLUMO Outlet 2
Points credited
2026-03-14 · Member activity · RM 51.85
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 2
Outlet purchase
2026-02-18 · Member activity · RM 57.95
Points credited
2026-02-06 · OPLUMO Outlet 2
Outlet purchase
2026-01-25 · Member activity · RM 64.05