Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 15637
VM0015637Membermember15637@example.test · +601110015637 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
918
Current loyalty balance
Lifetime Spend
RM 1,148
Across 18 visits
Total Visits
18
Since 2025-08-20
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
109d
2026-06-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
918 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 15
Outlet purchase
2026-06-10 · Member activity · RM 41.25
App session
2026-05-29 · OPLUMO Outlet 15
Points credited
2026-05-17 · Member activity · RM 46.75
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 15
Outlet purchase
2026-04-23 · Member activity · RM 52.25
Points credited
2026-04-11 · OPLUMO Outlet 15
Outlet purchase
2026-03-30 · Member activity · RM 57.75