Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15630
VM0015630Goldmember15630@example.test · +601110015630 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
3,345
Current loyalty balance
Lifetime Spend
RM 4,182
Across 31 visits
Total Visits
31
Since 2025-03-23
Average Order Value
RM 156
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,345 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 8
Outlet purchase
2026-09-02 · Member activity · RM 117.00
App session
2026-08-21 · OPLUMO Outlet 8
Points credited
2026-08-09 · Member activity · RM 132.60
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 8
Outlet purchase
2026-07-16 · Member activity · RM 148.20
Points credited
2026-07-04 · OPLUMO Outlet 8
Outlet purchase
2026-06-22 · Member activity · RM 163.80