Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 15625
VM0015625Membermember15625@example.test · +601110015625 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted Out
Points Balance
950
Current loyalty balance
Lifetime Spend
RM 1,188
Across 33 visits
Total Visits
33
Since 2024-10-14
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
149d
2026-05-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
950 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 3
Outlet purchase
2026-05-01 · Member activity · RM 26.25
App session
2026-04-19 · OPLUMO Outlet 3
Points credited
2026-04-07 · Member activity · RM 29.75
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 3
Outlet purchase
2026-03-14 · Member activity · RM 33.25
Points credited
2026-03-02 · OPLUMO Outlet 3
Outlet purchase
2026-02-18 · Member activity · RM 36.75