Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15618
VM0015618Silvermember15618@example.test · +601110015618 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,077
Current loyalty balance
Lifetime Spend
RM 1,347
Across 13 visits
Total Visits
13
Since 2026-01-27
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,077 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 13
Outlet purchase
2026-08-19 · Member activity · RM 95.25
App session
2026-08-07 · OPLUMO Outlet 13
Points credited
2026-07-26 · Member activity · RM 107.95
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 13
Outlet purchase
2026-07-02 · Member activity · RM 120.65
Points credited
2026-06-20 · OPLUMO Outlet 13
Outlet purchase
2026-06-08 · Member activity · RM 133.35