Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 15609
VM0015609Goldmember15609@example.test · +601110015609 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
2,758
Current loyalty balance
Lifetime Spend
RM 3,448
Across 43 visits
Total Visits
43
Since 2024-03-22
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
175d
2026-04-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,758 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 4
Outlet purchase
2026-04-05 · Member activity · RM 56.25
App session
2026-03-24 · OPLUMO Outlet 4
Points credited
2026-03-12 · Member activity · RM 63.75
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 4
Outlet purchase
2026-02-16 · Member activity · RM 71.25
Points credited
2026-02-04 · OPLUMO Outlet 4
Outlet purchase
2026-01-23 · Member activity · RM 78.75