Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15594
VM0015594Silvermember15594@example.test · +601110015594 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,568
Current loyalty balance
Lifetime Spend
RM 1,961
Across 11 visits
Total Visits
11
Since 2025-10-27
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,568 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 6
Outlet purchase
2026-04-13 · Member activity · RM 121.50
App session
2026-04-01 · OPLUMO Outlet 6
Points credited
2026-03-20 · Member activity · RM 137.70
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 6
Outlet purchase
2026-02-24 · Member activity · RM 153.90
Points credited
2026-02-12 · OPLUMO Outlet 6
Outlet purchase
2026-01-31 · Member activity · RM 170.10