Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 15591
VM0015591Membermember15591@example.test · +601110015591 · Preferred outlet: OPLUMO Outlet 3
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
553
Current loyalty balance
Lifetime Spend
RM 692
Across 7 visits
Total Visits
7
Since 2026-05-22
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
553 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 3
Outlet purchase
2026-08-26 · Member activity · RM 79.50
App session
2026-08-14 · OPLUMO Outlet 3
Points credited
2026-08-02 · Member activity · RM 90.10
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 3
Outlet purchase
2026-07-09 · Member activity · RM 100.70
Points credited
2026-06-27 · OPLUMO Outlet 3
Outlet purchase
2026-06-15 · Member activity · RM 111.30