Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15582
VM0015582Membermember15582@example.test · +601110015582 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
564
Current loyalty balance
Lifetime Spend
RM 705
Across 24 visits
Total Visits
24
Since 2025-04-07
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
136d
2026-05-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
564 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 11
Outlet purchase
2026-05-14 · Member activity · RM 24.75
App session
2026-05-02 · OPLUMO Outlet 11
Points credited
2026-04-20 · Member activity · RM 28.05
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 11
Outlet purchase
2026-03-27 · Member activity · RM 31.35
Points credited
2026-03-15 · OPLUMO Outlet 11
Outlet purchase
2026-03-03 · Member activity · RM 34.65