Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01558
VM0001558Platinummember1558@example.test · +601110001558 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted Out
Points Balance
5,384
Current loyalty balance
Lifetime Spend
RM 6,730
Across 44 visits
Total Visits
44
Since 2024-08-05
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
21d
2026-09-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,384 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 12
Outlet purchase
2026-09-06 · Member activity · RM 114.75
App session
2026-08-25 · OPLUMO Outlet 12
Points credited
2026-08-13 · Member activity · RM 130.05
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 12
Outlet purchase
2026-07-20 · Member activity · RM 145.35
Points credited
2026-07-08 · OPLUMO Outlet 12
Outlet purchase
2026-06-26 · Member activity · RM 160.65