Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 15561
VM0015561Platinummember15561@example.test · +601110015561 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
5,981
Current loyalty balance
Lifetime Spend
RM 7,476
Across 43 visits
Total Visits
43
Since 2024-08-02
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,981 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 7
Outlet purchase
2026-08-16 · Member activity · RM 124.50
App session
2026-08-04 · OPLUMO Outlet 7
Points credited
2026-07-23 · Member activity · RM 141.10
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 7
Outlet purchase
2026-06-29 · Member activity · RM 157.70
Points credited
2026-06-17 · OPLUMO Outlet 7
Outlet purchase
2026-06-05 · Member activity · RM 174.30