Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 15544
VM0015544Membermember15544@example.test · +601110015544 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
113
Current loyalty balance
Lifetime Spend
RM 141
Across 1 visits
Total Visits
1
Since 2026-03-28
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
113 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 7
Outlet purchase
2026-04-03 · Member activity · RM 92.25
App session
2026-03-22 · OPLUMO Outlet 7
Points credited
2026-03-10 · Member activity · RM 104.55
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 7
Outlet purchase
2026-02-14 · Member activity · RM 116.85
Points credited
2026-02-02 · OPLUMO Outlet 7
Outlet purchase
2026-01-21 · Member activity · RM 129.15