Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15540
VM0015540Goldmember15540@example.test · +601110015540 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
3,828
Current loyalty balance
Lifetime Spend
RM 4,785
Across 37 visits
Total Visits
37
Since 2024-07-25
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,828 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 3
Outlet purchase
2026-04-22 · Member activity · RM 81.00
App session
2026-04-10 · OPLUMO Outlet 3
Points credited
2026-03-29 · Member activity · RM 91.80
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 3
Outlet purchase
2026-03-05 · Member activity · RM 102.60
Points credited
2026-02-21 · OPLUMO Outlet 3
Outlet purchase
2026-02-09 · Member activity · RM 113.40