Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01554
VM0001554Silvermember1554@example.test · +601110001554 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,101
Current loyalty balance
Lifetime Spend
RM 2,627
Across 26 visits
Total Visits
26
Since 2025-04-29
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
78d
2026-07-23
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
2,101 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 8
Outlet purchase
2026-07-11 · Member activity · RM 82.50
App session
2026-06-29 · OPLUMO Outlet 8
Points credited
2026-06-17 · Member activity · RM 93.50
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 8
Outlet purchase
2026-05-24 · Member activity · RM 104.50
Points credited
2026-05-12 · OPLUMO Outlet 8
Outlet purchase
2026-04-30 · Member activity · RM 115.50