Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 15537
VM0015537Goldmember15537@example.test · +601110015537 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
2,963
Current loyalty balance
Lifetime Spend
RM 3,704
Across 39 visits
Total Visits
39
Since 2024-07-10
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
137d
2026-05-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,963 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 17
Outlet purchase
2026-05-13 · Member activity · RM 87.00
App session
2026-05-01 · OPLUMO Outlet 17
Points credited
2026-04-19 · Member activity · RM 98.60
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 17
Outlet purchase
2026-03-26 · Member activity · RM 110.20
Points credited
2026-03-14 · OPLUMO Outlet 17
Outlet purchase
2026-03-02 · Member activity · RM 121.80