Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 15530
VM0015530Silvermember15530@example.test · +601110015530 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,347
Current loyalty balance
Lifetime Spend
RM 1,684
Across 23 visits
Total Visits
23
Since 2025-08-11
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
28d
2026-09-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,347 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 10
Outlet purchase
2026-08-30 · Member activity · RM 49.50
App session
2026-08-18 · OPLUMO Outlet 10
Points credited
2026-08-06 · Member activity · RM 56.10
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 10
Outlet purchase
2026-07-13 · Member activity · RM 62.70
Points credited
2026-07-01 · OPLUMO Outlet 10
Outlet purchase
2026-06-19 · Member activity · RM 69.30