Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 15520
VM0015520Membermember15520@example.test · +601110015520 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
84
Current loyalty balance
Lifetime Spend
RM 105
Across 4 visits
Total Visits
4
Since 2026-07-31
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
84 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 17
Outlet purchase
2026-09-11 · Member activity · RM 19.50
App session
2026-08-30 · OPLUMO Outlet 17
Points credited
2026-08-18 · Member activity · RM 22.10
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 17
Outlet purchase
2026-07-25 · Member activity · RM 24.70
Points credited
2026-07-13 · OPLUMO Outlet 17
Outlet purchase
2026-07-01 · Member activity · RM 27.30