Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01552
VM0001552Membermember1552@example.test · +601110001552 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
466
Current loyalty balance
Lifetime Spend
RM 583
Across 6 visits
Total Visits
6
Since 2026-01-26
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
466 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 6
Outlet purchase
2026-04-14 · Member activity · RM 73.50
App session
2026-04-02 · OPLUMO Outlet 6
Points credited
2026-03-21 · Member activity · RM 83.30
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 6
Outlet purchase
2026-02-25 · Member activity · RM 93.10
Points credited
2026-02-13 · OPLUMO Outlet 6
Outlet purchase
2026-02-01 · Member activity · RM 102.90