Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15516
VM0015516Membermember15516@example.test · +601110015516 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
348
Current loyalty balance
Lifetime Spend
RM 435
Across 4 visits
Total Visits
4
Since 2026-02-20
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
177d
2026-04-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
348 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 13
Outlet purchase
2026-04-03 · Member activity · RM 75.00
App session
2026-03-22 · OPLUMO Outlet 13
Points credited
2026-03-10 · Member activity · RM 85.00
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 13
Outlet purchase
2026-02-14 · Member activity · RM 95.00
Points credited
2026-02-02 · OPLUMO Outlet 13
Outlet purchase
2026-01-21 · Member activity · RM 105.00