Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 15511
VM0015511Goldmember15511@example.test · +601110015511 · Preferred outlet: OPLUMO Outlet 8
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,513
Current loyalty balance
Lifetime Spend
RM 4,392
Across 44 visits
Total Visits
44
Since 2024-08-23
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,513 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 8
Outlet purchase
2026-09-24 · Member activity · RM 61.50
App session
2026-09-12 · OPLUMO Outlet 8
Points credited
2026-08-31 · Member activity · RM 69.70
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 8
Outlet purchase
2026-08-07 · Member activity · RM 77.90
Points credited
2026-07-26 · OPLUMO Outlet 8
Outlet purchase
2026-07-14 · Member activity · RM 86.10