Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15510
VM0015510Membermember15510@example.test · +601110015510 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted Out
Points Balance
334
Current loyalty balance
Lifetime Spend
RM 418
Across 3 visits
Total Visits
3
Since 2026-08-01
Average Order Value
RM 120
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
334 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 7
Outlet purchase
2026-08-25 · Member activity · RM 90.00
App session
2026-08-13 · OPLUMO Outlet 7
Points credited
2026-08-01 · Member activity · RM 102.00
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 7
Outlet purchase
2026-07-08 · Member activity · RM 114.00
Points credited
2026-06-26 · OPLUMO Outlet 7
Outlet purchase
2026-06-14 · Member activity · RM 126.00