Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 15499
VM0015499Membermember15499@example.test · +601110015499 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
487
Current loyalty balance
Lifetime Spend
RM 609
Across 18 visits
Total Visits
18
Since 2025-07-12
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
148d
2026-05-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
487 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 13
Outlet purchase
2026-05-02 · Member activity · RM 24.00
App session
2026-04-20 · OPLUMO Outlet 13
Points credited
2026-04-08 · Member activity · RM 27.20
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 13
Outlet purchase
2026-03-15 · Member activity · RM 30.40
Points credited
2026-03-03 · OPLUMO Outlet 13
Outlet purchase
2026-02-19 · Member activity · RM 33.60