Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15492
VM0015492Membermember15492@example.test · +601110015492 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
426
Current loyalty balance
Lifetime Spend
RM 533
Across 15 visits
Total Visits
15
Since 2025-08-22
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
161d
2026-05-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
426 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 6
Outlet purchase
2026-04-19 · Member activity · RM 21.75
App session
2026-04-07 · OPLUMO Outlet 6
Points credited
2026-03-26 · Member activity · RM 24.65
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 6
Outlet purchase
2026-03-02 · Member activity · RM 27.55
Points credited
2026-02-18 · OPLUMO Outlet 6
Outlet purchase
2026-02-06 · Member activity · RM 30.45