Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 15490
VM0015490Membermember15490@example.test · +601110015490 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
637
Current loyalty balance
Lifetime Spend
RM 796
Across 7 visits
Total Visits
7
Since 2026-03-03
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
112d
2026-06-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
637 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 4
Outlet purchase
2026-06-07 · Member activity · RM 105.00
App session
2026-05-26 · OPLUMO Outlet 4
Points credited
2026-05-14 · Member activity · RM 119.00
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 4
Outlet purchase
2026-04-20 · Member activity · RM 133.00
Points credited
2026-04-08 · OPLUMO Outlet 4
Outlet purchase
2026-03-27 · Member activity · RM 147.00