Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 15473
VM0015473Membermember15473@example.test · +601110015473 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted Out
Points Balance
224
Current loyalty balance
Lifetime Spend
RM 281
Across 9 visits
Total Visits
9
Since 2025-12-02
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
224 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 4
Outlet purchase
2026-04-13 · Member activity · RM 20.25
App session
2026-04-01 · OPLUMO Outlet 4
Points credited
2026-03-20 · Member activity · RM 22.95
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 4
Outlet purchase
2026-02-24 · Member activity · RM 25.65
Points credited
2026-02-12 · OPLUMO Outlet 4
Outlet purchase
2026-01-31 · Member activity · RM 28.35