Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 15470
VM0015470Silvermember15470@example.test · +601110015470 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
1,852
Current loyalty balance
Lifetime Spend
RM 2,315
Across 29 visits
Total Visits
29
Since 2025-05-19
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,852 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 1
Outlet purchase
2026-09-23 · Member activity · RM 66.00
App session
2026-09-11 · OPLUMO Outlet 1
Points credited
2026-08-30 · Member activity · RM 74.80
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 1
Outlet purchase
2026-08-06 · Member activity · RM 83.60
Points credited
2026-07-25 · OPLUMO Outlet 1
Outlet purchase
2026-07-13 · Member activity · RM 92.40