Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15468
VM0015468Silvermember15468@example.test · +601110015468 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,730
Current loyalty balance
Lifetime Spend
RM 2,163
Across 18 visits
Total Visits
18
Since 2025-07-27
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
133d
2026-05-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,730 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 16
Outlet purchase
2026-05-17 · Member activity · RM 110.25
App session
2026-05-05 · OPLUMO Outlet 16
Points credited
2026-04-23 · Member activity · RM 124.95
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 16
Outlet purchase
2026-03-30 · Member activity · RM 139.65
Points credited
2026-03-18 · OPLUMO Outlet 16
Outlet purchase
2026-03-06 · Member activity · RM 154.35