Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15462
VM0015462Silvermember15462@example.test · +601110015462 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
1,495
Current loyalty balance
Lifetime Spend
RM 1,869
Across 45 visits
Total Visits
45
Since 2024-03-15
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
146d
2026-05-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,495 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 10
Outlet purchase
2026-05-04 · Member activity · RM 41.25
App session
2026-04-22 · OPLUMO Outlet 10
Points credited
2026-04-10 · Member activity · RM 46.75
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 10
Outlet purchase
2026-03-17 · Member activity · RM 52.25
Points credited
2026-03-05 · OPLUMO Outlet 10
Outlet purchase
2026-02-21 · Member activity · RM 57.75