Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01545
VM0001545Silvermember1545@example.test · +601110001545 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,374
Current loyalty balance
Lifetime Spend
RM 1,718
Across 14 visits
Total Visits
14
Since 2025-10-18
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
122d
2026-06-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,374 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 16
Outlet purchase
2026-05-28 · Member activity · RM 112.50
App session
2026-05-16 · OPLUMO Outlet 16
Points credited
2026-05-04 · Member activity · RM 127.50
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 16
Outlet purchase
2026-04-10 · Member activity · RM 142.50
Points credited
2026-03-29 · OPLUMO Outlet 16
Outlet purchase
2026-03-17 · Member activity · RM 157.50