Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15444
VM0015444Silvermember15444@example.test · +601110015444 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,442
Current loyalty balance
Lifetime Spend
RM 1,804
Across 26 visits
Total Visits
26
Since 2025-01-19
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
178d
2026-04-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,442 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 9
Outlet purchase
2026-04-02 · Member activity · RM 47.25
App session
2026-03-21 · OPLUMO Outlet 9
Points credited
2026-03-09 · Member activity · RM 53.55
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 9
Outlet purchase
2026-02-13 · Member activity · RM 59.85
Points credited
2026-02-01 · OPLUMO Outlet 9
Outlet purchase
2026-01-20 · Member activity · RM 66.15