Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 15442
VM0015442Silvermember15442@example.test · +601110015442 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,122
Current loyalty balance
Lifetime Spend
RM 2,653
Across 23 visits
Total Visits
23
Since 2025-06-02
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
98d
2026-07-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,122 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 7
Outlet purchase
2026-06-21 · Member activity · RM 102.00
App session
2026-06-09 · OPLUMO Outlet 7
Points credited
2026-05-28 · Member activity · RM 115.60
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 7
Outlet purchase
2026-05-04 · Member activity · RM 129.20
Points credited
2026-04-22 · OPLUMO Outlet 7
Outlet purchase
2026-04-10 · Member activity · RM 142.80