Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15426
VM0015426Silvermember15426@example.test · +601110015426 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,509
Current loyalty balance
Lifetime Spend
RM 1,887
Across 37 visits
Total Visits
37
Since 2024-10-17
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
74d
2026-07-27
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,509 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 8
Outlet purchase
2026-07-15 · Member activity · RM 47.25
App session
2026-07-03 · OPLUMO Outlet 8
Points credited
2026-06-21 · Member activity · RM 53.55
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 8
Outlet purchase
2026-05-28 · Member activity · RM 59.85
Points credited
2026-05-16 · OPLUMO Outlet 8
Outlet purchase
2026-05-04 · Member activity · RM 66.15