Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15420
VM0015420Silvermember15420@example.test · +601110015420 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,397
Current loyalty balance
Lifetime Spend
RM 1,747
Across 30 visits
Total Visits
30
Since 2024-12-28
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
128d
2026-06-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,397 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 2
Outlet purchase
2026-05-22 · Member activity · RM 43.50
App session
2026-05-10 · OPLUMO Outlet 2
Points credited
2026-04-28 · Member activity · RM 49.30
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 2
Outlet purchase
2026-04-04 · Member activity · RM 55.10
Points credited
2026-03-23 · OPLUMO Outlet 2
Outlet purchase
2026-03-11 · Member activity · RM 60.90