Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01542
VM0001542Membermember1542@example.test · +601110001542 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
417
Current loyalty balance
Lifetime Spend
RM 521
Across 19 visits
Total Visits
19
Since 2025-09-04
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
76d
2026-07-25
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
417 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 13
Outlet purchase
2026-07-13 · Member activity · RM 21.75
App session
2026-07-01 · OPLUMO Outlet 13
Points credited
2026-06-19 · Member activity · RM 24.65
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 13
Outlet purchase
2026-05-26 · Member activity · RM 27.55
Points credited
2026-05-14 · OPLUMO Outlet 13
Outlet purchase
2026-05-02 · Member activity · RM 30.45