Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 15412
VM0015412Membermember15412@example.test · +601110015412 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
207
Current loyalty balance
Lifetime Spend
RM 259
Across 3 visits
Total Visits
3
Since 2026-09-02
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
1d
2026-10-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
207 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 11
Outlet purchase
2026-09-26 · Member activity · RM 54.00
App session
2026-09-14 · OPLUMO Outlet 11
Points credited
2026-09-02 · Member activity · RM 61.20
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 11
Outlet purchase
2026-08-09 · Member activity · RM 68.40
Points credited
2026-07-28 · OPLUMO Outlet 11
Outlet purchase
2026-07-16 · Member activity · RM 75.60