Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00154
VM0000154Goldmember154@example.test · +601110000154 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,855
Current loyalty balance
Lifetime Spend
RM 3,570
Across 39 visits
Total Visits
39
Since 2024-11-07
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,855 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 2
Outlet purchase
2026-09-10 · Member activity · RM 60.00
App session
2026-08-29 · OPLUMO Outlet 2
Points credited
2026-08-17 · Member activity · RM 68.00
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 2
Outlet purchase
2026-07-24 · Member activity · RM 76.00
Points credited
2026-07-12 · OPLUMO Outlet 2
Outlet purchase
2026-06-30 · Member activity · RM 84.00