Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 15366
VM0015366Membermember15366@example.test · +601110015366 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
556
Current loyalty balance
Lifetime Spend
RM 696
Across 11 visits
Total Visits
11
Since 2026-02-04
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
67d
2026-08-03
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
556 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 16
Outlet purchase
2026-07-22 · Member activity · RM 56.25
App session
2026-07-10 · OPLUMO Outlet 16
Points credited
2026-06-28 · Member activity · RM 63.75
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 16
Outlet purchase
2026-06-04 · Member activity · RM 71.25
Points credited
2026-05-23 · OPLUMO Outlet 16
Outlet purchase
2026-05-11 · Member activity · RM 78.75