Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 15360
VM0015360Membermember15360@example.test · +601110015360 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted Out
Points Balance
951
Current loyalty balance
Lifetime Spend
RM 1,190
Across 19 visits
Total Visits
19
Since 2025-11-17
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
951 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 10
Outlet purchase
2026-09-25 · Member activity · RM 44.25
App session
2026-09-13 · OPLUMO Outlet 10
Points credited
2026-09-01 · Member activity · RM 50.15
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 10
Outlet purchase
2026-08-08 · Member activity · RM 56.05
Points credited
2026-07-27 · OPLUMO Outlet 10
Outlet purchase
2026-07-15 · Member activity · RM 61.95