Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 15345
VM0015345Membermember15345@example.test · +601110015345 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
855
Current loyalty balance
Lifetime Spend
RM 1,070
Across 11 visits
Total Visits
11
Since 2026-03-16
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
855 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 12
Outlet purchase
2026-08-31 · Member activity · RM 60.75
App session
2026-08-19 · OPLUMO Outlet 12
Points credited
2026-08-07 · Member activity · RM 68.85
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 12
Outlet purchase
2026-07-14 · Member activity · RM 76.95
Points credited
2026-07-02 · OPLUMO Outlet 12
Outlet purchase
2026-06-20 · Member activity · RM 85.05